Maintenance this evening
We just wanted to let everyone know that we will be performing some maintenance this evening. We’re excited to show you the cool new features we’ve been working on! More info on that in a bit.
SlideRocket will be down while we are upgrading, so if you are trying to login and you can’t we promise we’ll be back soon! We have a bit of a special case with this evening’s upgrade, which involves the Offline Player/Desktop Presenter. We will be releasing a new version of this, but we have to wait to do so until after our initial release.
This means that all of you who are using the Desktop Presenter will also need to upgrade to the latest version, or you will not be able to cache any new presentations to it. You should be able to access the new Desktop Presenter later this evening. I will update this post when it is all set.
Of course, we’re sorry for any inconvenience our maintenance may cause, but we think you will all be happy with the new toys coming your way!
UPDATE: The new Desktop Presenter is now available, so please upgrade to the new version (Beta v.75).
Michael J. Rebelein
May 14, 2009 @ 11:21 pm
After your Update my newest presentations are lost. I don’t found them in the new recycle bin. Please help me. I need the presentations urgently.
I am looking for my presentations fachpresse_mai and fachpresse_mai_weiss.
Tracy Frey
May 15, 2009 @ 6:10 am
Hi Michael,
I think you posted this on Twitter as well? If you can email support@sliderocket.com they will be able to help you. Sorry you are having trouble!
Thanks,
Tracy
Earl
May 15, 2009 @ 7:10 am
I logged in this morning, and my presentations are missing! We are using SlideRocket for business pitches, and having them disappear instantly is so not good!
Help!
Tracy Frey
May 15, 2009 @ 8:28 am
Hi Earl and Michael,
We are so sorry for this inconvenience. We discovered a small delay in our database migration which was making it appear that your presentations were missing. All should be fine now. Please check your accounts and let us know! Thanks so much for your patience, and sorry again for this delay.
Take care,
Tracy Frey