SlideRocket Blog

A Customer Survey Template for the Savvy Marketer

By John Rode on January 15, 2013

Surveys assist you in determining buyer personas to help you target larger groups of consumers; however, the benefits of surveys go way beyond sales and marketing. Surveys can be used to solve a variety of problems and are an excellent research and development tool. They’ll help you design new products and services that are better aligned with consumer needs.

With online surveys, results can be gathered and analyzed quickly and allow you to make swift, effective decisions.

Here is an example customer survey we use to gather feedback on how people feel when presenting, what they do well, and how they can do better. If you have a free moment, please take the survey and then check back in a couple weeks for the results. I think you’ll be pleasantly surprised with the slides we put together.

Surveys are an excellent way of reaching out to regular customers, but also help you better understand the needs of consumers by extracting specific information. Since customer surveys help you determine the obstacles consumers are trying to overcome and the specific problems they’re trying to solve, they provide you with more opportunities to offer better products and solutions.

The customer survey above is an example of a survey that’s used to understand how customers feel about delivering presentations. The results of this survey will assist in the design of guidebooks, instructional blog posts and infographics that will be more useful to customers. Knowing how customers feel about giving presentations, guides and posts will be designed to better address their specific needs.

Just like a website, the better your survey looks, the better your response will be. A big improvement over of most survey templates on the market, no design skills are required to use this template. With just a bit of imagination and in contrast with most available survey templates, our customer survey template is easy to customize with your own questions, branding, and colors.

We have designed a host of survey templates and questionnaire templates to help you reach out to customers, prospects and the general market to gather input for product development, messaging and marketing content.

2 Comments »

  1. melissa

    January 22, 2013 @ 5:27 pm

    With this templates, as it is a point and click survey. how to the results get talled, or where does this happen?

  2. John Rode

    January 22, 2013 @ 5:49 pm

    Hi Melissa,

    All the responses are tallied in the Analytics section of your account. I see that you’re a Lite / Free user and Analytics are only available to SlideRocket Pro users ($24/month), so you don’t have access. But since you’re interested in learning more I gave you a free account good for one year. Enjoy!

    - John

RSS feed for comments on this post. TrackBack URL

Leave a comment